Your Optometrist in Lockhart, TX & Luling

Choosing a pair of glasses can be stressful; that feeling is multiplied when those glasses are for a little person! Last week, my grandson chose a pair of glasses that he changed his mind about over the weekend. I phoned Kristina on Monday morning and rather than tell me, "sorry, they have been ordered...nothing I can do" she effectively paused the order and gave us a chance to come in and choose another frame, which made my grandson a happy guy! Kristina was patient, thorough and friendly thru the process which will definitely turn me into a repeat customer.

Kristina was absolutely the best. Definitely will recommend and go back!!!

I’ve been going here since I moved here (4 years) & love it! Great office, friendly staff. Vanessa is the one who helped me, she was very sweet.

I absolutely love LVS! The staff is amazing and the doctors actually take the time to listen to your vision problems. I went in back in October to get my eyes checked. Everything went smoothly. Ended up going to trifocals from single vision and the dr explained how it would take time to adjust etc, answered all my questions...with clarity...not just generic answers to hurry up and get you out. The lady that helps with frames and lenses...I'm sorry I'm horrible with names...took the extra time to explain my vision insurance and get some minor disparities cleared up. I did get a receipt and a written copy of my prescription and put it in a safe place when I got home. Of course I promptly forgot where that safe place was so I called the office and requested a copy. Got it picked up and ordered some sunglasses from my my favorite eyeglasses website. The day before I got those sunglasses, I found the original receipt/prescription and realized that the copy I received was the wrong one. I immediately called them and it was approved for them to give me a refund for the amount I spent on the glasses. Unfortunately, they could only issue the refund on the card I had originally used and that card had been cancelled. No worries...I was willing to take a store credit and pay the difference on another pair of glasses. They went so far beyond giving me a store credit. They had me pick out a pair of frames then asked how I wanted my lenses. Trifocal, dark grey tint, mirror finish. That's what i had ordered on the wrong pair. They comped me the entire cost!! I was absolutely stunned. They must have apologized 50 times for their mistake too. Hands down the best eye experience I've ever had. Unless i move, i wont use any other eye doctor! Thank you Lockhart Vision Source!

Kristina was so sweet and helpful she helped my daughter out and made her feel so comfortable. I will definitely recomend this place and Kristina.

Kristina was phenomenal. Fast, efficient, over all very satisfied!!

Just want to say a big thank you to Kristina. I came in looking for sunglasses and she got me exactly what I needed. She was very friendly and professional and I will continue to go to her with my eye wear needs